How your order works
From agreed scope to completed work
We agree what you need, complete the work, review it with you, and confirm the handover.
ORDER STEP 01 OF 5
Understand your goals
ORDER PROCESS
We discuss what you want to achieve and review the current setup and information relevant to your request.
WHAT HAPPENS AT THIS STEP
We review your request with you and identify the information needed to plan the work.
WHAT THIS STEP PRODUCES
• A clear brief• Agreed goals• Relevant access and materials
What to expect
Once-off Work
For once-off work, a 25% deposit is payable after your request is reviewed, the scope is accepted, and payment terms are confirmed.
Data & POPIA
Tracking is designed natively to align with POPIA, with consent strictly handled before analytics fire.
Third-party Costs
Third-party services (hosting, ad spend) are billed separately from engineering fees.
Client Requirements
Content and contact people must be supplied within a few days of commencement to maintain project velocity.